KCB Home Improvement and General Contracting

- 991 S Creasy Ln, Lafayette, IN 47905

For individuals and property owners in the Lafayette, Indiana area, KCB Home Improvement and General Contracting is a local entity providing a dual focus on construction services and property management. The business operates as a general contractor and home improvement specialist, with capabilities spanning from small repairs and maintenance to significant residential renovations and custom home building. This combination of roles—contractor, remodeler, and property manager—positions the company as a versatile service provider in the local real estate and construction markets.

As a construction entity, KCB Home Improvement and General Contracting claims expertise in core residential areas, including major structural renovations, home additions, and specialized projects like kitchen and bathroom remodels. Publicly available information, primarily from entities associated with KCB Builders LLC, suggests a strong background in insurance restoration and roofing, alongside comprehensive trade skills covering everything from flooring and tiling to plumbing and electrical work. This means they aim to serve as a "one-stop contracting solution" for large jobs, total rebuilds, or the construction of custom homes, relying on its licensed contractors and experienced personnel.

However, Indiana residents should be fully aware of the public sentiment regarding the company's property management division, which also operates under the KCB name and is co-located. Numerous reviews from former and current tenants raise severe concerns that directly relate to professionalism, customer service, and business ethics. Specific, repeated complaints include a lack of responsiveness to maintenance requests (taking up to two years to address a liability issue), unexplained and random extra charges or mystery late fees added to rent, and instances of rude or snippy employee attitudes. Tenants have also reported moving into units that were uncleaned and required numerous repairs, such as non-functional dishwashers remaining broken for years despite multiple requests. These reports suggest a significant disconnect between the company's construction capabilities and its property management standards, specifically regarding tenant relations and timely maintenance fulfillment.

When considering KCB for construction or contracting work, Indiana clients are advised to exercise extreme caution and seek specific, recent references related only to their contracting work, completely separate from their property management services. The widespread and persistent complaints about customer interaction, failure to address maintenance issues, and financial transparency within the property management sphere are serious ethical and professional concerns that cast a long shadow over the entire operation and its management's commitment to quality customer service.

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KCB Home Improvement and General Contracting is situated in a location easily accessible to clients and tenants in the Lafayette, Indiana area, which serves as a central point for Tippecanoe County.

The business address is:

991 S Creasy Ln, Lafayette, IN 47905, USA

For visitors, the location offers practical accessibility features, including a wheelchair accessible entrance and a wheelchair accessible parking lot. Additionally, the property provides on-site parking, making it convenient for clients to visit the office for consultations or to handle property management matters.

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KCB Home Improvement and General Contracting presents a broad scope of services across two main divisions: General Contracting/Home Improvement and Property Management. Based on the business classifications and associated entity information, their offerings include:

• General Contracting: Managing and overseeing large construction projects, including new construction, custom home building, and handling insurance restoration and total rebuilds.
• Home Improvement & Remodeling: Expertise as a kitchen remodeler and bathroom remodeler, covering installation of custom cabinets, granite, tile work, sheetrock, and paint.
• Specialized Trade Work: Services covering essential home components such as flooring contractor services (hardwood, tile, sheetrock), plumbing, electrical, and HVAC (heat and air) work.
• Exterior and Structural Construction: Acting as a roofing contractor, offering roof and repairs, framing, additions, and deck construction as a deck builder.
• Demolition and Restoration: Handling necessary demolition for remodels and specializing in fire restorations.
• Property Management Services: Operating as a property management company, offering leasing, residential/apartment/condo management, rent collection (including online pay rent options), and handling maintenance for rental properties in the Lafayette area.

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The company promotes several features based on its business structure and affiliated contracting groups, though these must be considered in light of the negative tenant feedback:

• Comprehensive Contracting: Claims to be a "one-stop contracting solution" capable of handling all trades (electrical, plumbing, HVAC, flooring) for major rebuilds and renovations.
• Licensed Contractors: Associated entities mention being composed of licensed contractors with significant experience in the construction and roofing business.
• Insurance Restoration Focus: Experience as a preferred vendor/contractor for multiple insurance companies, assisting customers with the claims process for major damage like fire restorations.
• Property Management Option: Provides full-service property management for owners and renters, specializing in residential and apartment units in Lafayette.
• Accessibility: The physical location offers a wheelchair accessible entrance and parking lot, along with on-site parking.
• Custom Building: Capable of designing and building custom homes in the local Indiana market.

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For those in the Lafayette, Indiana area seeking construction or property management services, KCB Home Improvement and General Contracting can be reached at:

• Address: 991 S Creasy Ln, Lafayette, IN 47905, USA
• Phone: (765) 446-2747

Prospective clients are advised to use the phone contact to thoroughly vet the contractor and request references for the specific type of service required.

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For Indiana residents, the decision to engage KCB Home Improvement and General Contracting for construction projects must be approached with extreme scrutiny. What is theoretically worth choosing is their wide array of claimed services—from custom home building and kitchen remodels to emergency restoration—which suggests a full-service contractor capable of handling complex projects without the need for multiple vendors.

However, the overwhelming and consistent negative feedback regarding the KCB property management and tenant experience—specifically concerning severe lack of communication, management rudeness, unaddressed repairs (even major ones), and questionable billing practices—represents a significant risk factor for any client. Such behavior in one division suggests systemic issues in management, responsiveness, and ethical customer interaction that could easily spill over into construction projects. Therefore, Indiana clients seeking a general contractor are strongly advised to prioritize a company with an unblemished record of professional conduct and communication. If considering KCB's contracting division, an Indiana client must secure highly detailed contracts, verifiable, recent references for similar construction projects, and firm, explicit terms regarding payment milestones and defect resolution, separating the contracting engagement entirely from the management company’s problematic operations.

KCB Home Improvement and General Contracting

991 S Creasy Ln, Lafayette, IN 47905, USA