In & Out Service

- 719 E Walnut St Suite B, Rensselaer, IN 47978

This article is intended to provide important factual information to Indiana residents researching home improvement professionals in the Rensselaer area and throughout Jasper County. In & Out Service, located in Rensselaer, positions itself as a provider of specialized services, including Interior Painting, Drywall Installation, and general Local Handyman Services. The scope of their claimed work is broad, encompassing various aspects of Home Maintenance & Repairs, including some elements of Bathroom Remodeling and Landscaping Services.

However, potential customers in the Indiana region are strongly advised to exercise extreme caution when considering this contractor. While this firm lists common and valuable home services—such as Drywall Repair, Handyman Painting, and general Home Repairs—publicly available customer feedback details a pattern of severely unsatisfactory and unprofessional conduct. It is crucial for Indiana homeowners to base their hiring decisions on a contractor's proven track record, especially in relation to financial integrity and work quality.

The reviews below raise critical questions regarding the reliability and ethical practices of this business and its owner, Justin DeMoss. One review alleges that a customer was not issued a refund after the work was done incorrectly, forcing another company to fix the faulty installation of a sliding glass door. Another account details a project where the agreed-upon custom work was never even started after a substantial upfront deposit was paid, necessitating the customer to escalate the issue through PayPal's resolution center to recover their money.

In a state where home improvement fraud can be a concern, and where homeowners rely on local contractors for honest service, these accounts suggest a significant lack of accountability, poor workmanship, and a failure to meet basic contractual obligations. Consumers should note that the Better Business Bureau (BBB) lists this business as NOT BBB Accredited, which is another factor to consider when evaluating a contractor’s commitment to ethical business practices.

Indiana state law often requires a written contract for home improvement projects over $150, and homeowners are strongly advised to keep all receipts, and not pay deposits exceeding one-third of the total cost. When faced with multiple, consistent allegations of deposits being taken without work being performed or refunds being withheld, potential clients must prioritize protecting their financial interests.

Location and Accessibility

In & Out Service is physically located in Rensselaer, IN, positioning the company to serve Jasper County and surrounding areas in West Central Indiana for their advertised services.

• Address: 719 E Walnut St Suite B, Rensselaer, IN 47978, USA
• The company’s local base indicates an intended focus on providing Local Handyman Services and painting work to the immediate community and surrounding towns.
• It is essential for clients to ensure that any contractor they hire, including those based locally, is properly licensed and insured as required by their specific local municipality in Indiana, as this can vary widely across the state.

Services Offered (Claimed)

Based on the information provided, In & Out Service claims to offer a diverse range of basic home improvement services, falling under the categories of painting, drywall, and general handyman tasks.

• Painting Services: Specialized focus on Interior painting and general Handyman Painting tasks.
• Drywall Expertise: Providing comprehensive Drywall Installation and Drywall Repair services.
• General Handyman & Repair: Covering routine General repairs, Home maintenance & repairs, and Home Repairs.
• Specialized Handyman Tasks: Including light remodeling such as Bathroom Remodeling components, and some Landscaping Services and landscaping handyman work.
• Service Area Focus: Emphasizing service to local clientele as a Local Handyman and Residential Handyman Services provider.

Features / Highlights (Based on Customer Accounts and Public Data)

When evaluating this company, the most salient points for Indiana residents are found within the pattern of negative feedback.

• Allegations of Unprofessional Conduct: Multiple accounts detail instances where the contractor allegedly failed to complete agreed-upon work, delivered faulty workmanship that required correction by other professionals, and did not adhere to scheduling promises.
• Financial Risk Warning: Customers have reported paying upfront deposits and struggling to receive refunds when projects were cancelled or incomplete, labeling the contractor's actions as "BAD FRAUD." This suggests a significant financial risk when dealing with this company.
• Lack of Accountability: Public records indicate that customer complaints required intervention (such as a PayPal resolution case) to resolve financial disputes, demonstrating a failure to manage disputes professionally and in good faith.
• Non-Accreditation: The business is NOT BBB Accredited, which can be an indicator that the business does not meet the necessary standards for good business practices or has not resolved customer complaints to the BBB's satisfaction.

Contact Information

For the purposes of verifying contact information related to the business records of In & Out Service:

• Address: 719 E Walnut St Suite B, Rensselaer, IN 47978, USA
• Phone: (219) 775-3336
• Mobile Phone: +1 219-775-3336

What is Worth Choosing (Consumer Advice)

Based on the information available, Indiana consumers should be extremely cautious. It is not recommended to choose In & Out Service for your painting, drywall, or handyman needs due to the severe, documented concerns regarding fraud, poor workmanship, and financial misconduct.

Instead, local residents seeking professional home improvement work should prioritize choosing a contractor who demonstrates proven reliability and integrity. When hiring any contractor in Indiana, it is highly advisable to take the following steps to protect yourself:

• Verify Reputation: Search for a business that is BBB Accredited and has consistently positive, recent reviews that specifically mention project completion and fair financial dealings.
• Check Licensing & Insurance: Contact the relevant local municipal office (as licensing is local in Indiana) to verify the contractor is licensed, bonded, and carries proper general liability and worker’s compensation insurance.
• Obtain Written Contracts: Ensure a detailed contract is in place for all work over $150, clearly outlining the scope, schedule, and payment terms.
• Limit Deposits: Never pay more than a reasonable upfront deposit (generally one-third or less of the total cost) and avoid paying for materials that have not yet been purchased and documented with receipts.

Protecting your home and finances starts with thoroughly vetting your contractor. Seek out a service provider with a transparent, verifiable history of satisfied clients in the Indiana community.

In & Out Service

719 E Walnut St Suite B, Rensselaer, IN 47978, USA