Great Lakes Cabinetry: Kenosha’s Source for Cabinets, Countertops, and Kitchen Design

Great Lakes Cabinetry Introduce

When embarking on a home renovation in Wisconsin, particularly a kitchen or bathroom remodel, finding a reliable and full-service provider for high-quality cabinetry and countertops is essential. Great Lakes Cabinetry, located in Kenosha, aims to be that comprehensive partner for homeowners and contractors throughout the region. Operating as a design agency, cabinet maker, and countertop store, they position themselves as a one-stop-shop for the most critical elements of any residential redesign project.

The company, which associates itself with services like cabinet making, kitchen remodeling, and being a general contractor, focuses heavily on providing both the essential materials and the professional installation necessary to transform a space. Their service model centers on offering wholesale pricing on cabinetry and countertops directly to the public, offering options for either professional installation or customer pick-up, aiming to cater to a variety of project scopes and budgets.

They offer a broad spectrum of products for the entire home, specializing in the two areas that most define a home’s value and functionality: the kitchen and the bathroom. This specialization includes everything from custom-designed cabinets to a wide selection of countertop materials, positioning them as key players in the local home improvement landscape.

However, Wisconsin residents researching a company for a significant investment like a kitchen remodel must conduct thorough due diligence. Public feedback and reviews on Great Lakes Cabinetry have, in some instances, raised serious concerns regarding craftsmanship, project management, communication, and adherence to professional standards. Specific complaints have included cabinets being improperly hung with insufficient support, faulty installation of accessories like soft-close drawers, uneven tile work, and general use of sub-par materials, often leading to subsequent failures and issues like mold growth. Furthermore, reports highlight significant issues with communication, delays, and a reluctance to address defects post-contract signing, suggesting potential risks in quality control and customer resolution that potential clients must consider carefully.

An architect involved in a complex project shared a detailed account of extensive unprofessionalism, including months of delays, failure to produce accurate shop drawings, and ultimately having to hire other companies to finish work that Great Lakes Cabinetry had been contracted and paid to do. This professional testimony underscores the importance of verifying a contractor’s ability to manage complex custom orders and deliver on promised timelines and specifications. Any homeowner or contractor in Wisconsin should fully investigate these public records before making a commitment to ensure their project is handled by a team that consistently demonstrates high ethical and quality standards.

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Location and Accessibility

Great Lakes Cabinetry is situated in a convenient location in Kenosha, Wisconsin, making their showroom and facility easily accessible for customers from Kenosha, Racine, and the surrounding areas, including those in the Metro Milwaukee and Chicago Land areas.

The physical address is:

1831 55th St #2, Kenosha, WI 53140, USA

For customer convenience, the location features a wheelchair accessible entrance, ensuring that all prospective clients can easily visit the facility to browse samples, discuss design concepts, and meet with the sales and design team to plan their home improvement projects.

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Services Offered

Great Lakes Cabinetry focuses on providing materials and installation services related to kitchen and bathroom renovation, acting as a specialized home improvement store and contractor. Their primary offerings include:

Cabinet Sales: Offering a selection of cabinetry, including both custom and ready-made (or "ready-to-assemble") options to fit various budgets.
Countertop Sales and Installation: Specializing as a countertop store, providing materials such as Granite, Quartz, Solid Surface, Laminate, and Butcher Block, alongside professional installation.
Cabinetry Services: Providing cabinet design consultation, custom cabinet construction, cabinet installation, and the creation of custom kitchen cabinets and custom bathroom vanities.
Remodeling Services: Operating as a kitchen remodeler and bathroom remodeler, providing design services, product sales, and installation to manage the core renovation of these key rooms.
Design Consultation: Offering professional design services, including expert advice, site measuring, and 3D renderings to help visualize the final project layout.
Additional Services: Including sales and installation of Flooring and Tile, and vanity installation, supporting a more complete renovation package.

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Features / Highlights

The primary promotional features highlighted by Great Lakes Cabinetry focus on value and range of options:

Wholesale Pricing: They aim to provide cabinetry and countertops at prices typically lower than retail due to their contractor and supplier connections, offering potential cost savings to the public.
Broad Product Range: They carry multiple cabinet brands (including ready-made options like Mantra and custom lines) and a full spectrum of countertop materials, ensuring options for nearly any style preference or budget.
Full-Service Capability: Positioning themselves as a contractor/remodeler that can handle the entire scope of a cabinet and countertop project, from initial design through final installation.
Design Support: Offering professional design services, including 3D visualization, to assist customers in planning a functional and attractive space.
Local Presence: Serving the local Wisconsin communities in Kenosha, Racine, and surrounding Chicago and Milwaukee areas.
Accessibility: The facility includes a wheelchair accessible entrance for convenient consultation visits.

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Contact Information

For those in Wisconsin interested in initiating a consultation for a kitchen, bathroom, or cabinetry project, Great Lakes Cabinetry can be contacted using the following information:

Address: 1831 55th St #2, Kenosha, WI 53140, USA
Phone: (262) 554-1000

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What Is Worth Choosing

The clear advantage promoted by Great Lakes Cabinetry is the potential for wholesale pricing and the convenience of a one-stop-shop for both cabinetry and countertops, which can appeal strongly to budget-conscious homeowners and general contractors in Wisconsin. Their large selection of materials, particularly in popular countertop choices like granite and quartz, provides clients with ample options for aesthetic design.

However, given the extensive and detailed negative public feedback from both homeowners and industry professionals (like the licensed architect), a cautious and highly scrutinizing approach is strongly recommended. The repeated claims of poor craftsmanship, failed installations, severe project delays, and extremely poor communication ethics—including allegations of failing to fix defects and not delivering products on promised dates—indicate a potentially high-risk situation. What is worth choosing is the lesson to prioritize quality assurance, verifiable references, and clear contractual guarantees over solely price. Prospective clients must rigorously vet the company’s current and past performance, secure clear timelines, and establish specific, enforceable quality control provisions in any contract before committing to a project with Great Lakes Cabinetry.

Great Lakes Cabinetry Details

Accessibility
Wheelchair accessible entrance

Great Lakes Cabinetry Photos

Great Lakes Cabinetry Location

Great Lakes Cabinetry

Wisconsin Kenosha County Kenosha 55th Street

1831 55th St #2, Kenosha, WI 53140, USA

Great Lakes Cabinetry Reviews

An average rating of ★2 from 4 user reviews.★ 5★ 4★ 3★ 2★ 1

Bought a house that these people "flipped". Talk about poor craftsmanship EVERYWHERE!! Cabinets weren't hung properly (only 1 screw in some of the upper cabinets and a piece of trim holding another in place. Soft close drawers were not installed properly so they do not glide at all - it's more like a tug of war. Tile installed HORRIBLY uneven and cracked (with no cement board under the tile (and now it's starting to mold). Can lights falling out of ceiling due to holes being cut to big and an "attempt" at using silicone to hold in place. And let's not forget about the shower head that moves back and forth because it was never attached behind the wall. Sub par materials were used everywhere including the cheap cabinets (they look nice but being contractors we know garbage when we see them). Everything was purchased from the big box stores so the faucets all broke within a year (those big box store faucets have plastic insides). The problem is that we aren't wasteful so didn't just rip everything out. Now that we've been in the house a few years we are looking to remodel. Of course we will do our own work since we KNOW that we only do quality work, using quality products and won't "just get it done". Oh, and did I mention that they were supposed to come back and fix everything that we found but, of course, once the papers were signed we never heard from them again despite multiple attempts and attempts through the real estate agents. And taking them to court would have cost us more money in the end so guess what they got away with not doing...EVERYTHING!!! So happy public records let me find that this company (associated with Kenosha Racine Granite) so I could let people know what type of work/ethics this company believes in.
September 07 · Stephanie Crawford
I am a licensed architect and this is the most unprofessional company that I have ever worked with in the construction industry. I had to work with this company for over 6 months and the contractor still ended up having to hire other companies to finish their work.I submitted architectural drawings to the company, specifically to both Don and Mark, in late July for them to bid on. The drawings showed custom cabinets for a pantry and a double wall oven along with some custom painted island cabinets. They provided a quote and asked questions but never once did they say they could not do custom cabinets. Ownership, myself, and the contractor, selected this company and the owner gave them a 50% down payment (through the contractor).After a month of going back and forth with questions and answers, they started to respond less and less to my messages and the contractor's. I requested shop drawings of the cabinets to make sure everyone was on the same page before the cabinets were fabricated, which is a standard practice in the construction process. I received only part of the shop drawings, which were very different than the drawings that I, the architect showed.After telling them their shop drawings needed to match what the architect's drawings showed, they said they couldn't do it and that they do not provide custom work. After fighting with them for weeks over it, ownership instructed the contractor to pull the custom cabinets from their scope so the project wasn't further delayed and use another company for that. Unfortunately, ownership, myself, and the contractor did not walk away from them at this time as we all thought we were in too deep (it only got deeper)I requested that they update their shop drawings and send the contractor the missing portion of the shop drawings. This took over 4 weeks of back and forth to get corrected shop drawings.They kept telling the contractor and myself what we wanted to hear. They always said, "we will have the cabinets done for you in 2 weeks." Well after nearly 5 months of this nightmare, the owners were still without cabinets and countertops.It only got worse when it came to the countertops! After we finally received the cabinets in the middle of December ( which the contractor had to pick up from them and rent a Uhaul because the contractor could not trust them to deliver the cabinets on time - typically the cabinet company will deliver them to the job site), they would not let the contractor cancel the order for the countertops, saying that they were already ordered. Don then looked me in the eye, shook my hand, and said "the countertops will be installed no later than January 19th". Up until Janaury 19th, the contractor contacted them multiple times to confirm the countertop delivery date of January 19th, with very little response from them the week of January 19th. When January 19th arrived, no countertops were delivered. The contractor had to physically go to their shop to get an update on where the countertops were - no one called the owners, the contractor, or myself, let alone writing any of us an email to inform us that the countertops were not being delivered. Upon showing up to their shop in person, the contractor found out that they didn't even have the countertops delivered to their shop.The worst part was all the time lost and wasted.Throughout this time, Don had been extremely rude, insulting, non communicative and unprofessional. He had created nothing but headaches for everyone involved and didn't even attempt to get this project wrapped up, even though the contractor gave him over $6,000 as a deposit.The contractor hired another company and they finished the job within 3 weeks of being hired.Please stay away from this company and do not give them your business.Please feel free to contact me directly (facebook or linkedin is acceptable) if you have any additional questions. I will be more than happy to prevent you from having to deal with these hacks.
September 19 · Chris Kleehammer
They are great with custom top notch work.
January 05 · Brian Shaha
Horrible customer experience and service. No results or solutions to my problems.
June 06 · Kristoffer McDermott