Factory Plaza, Inc

- 429 Evergreen Ave, Bensenville, IL 60106

For Illinois residents undertaking a significant home renovation, finding the right source for high-quality materials and reliable services is the first crucial step. Factory Plaza, Inc in Bensenville, IL, serves as a specialized destination, operating less like a typical "furniture store" and more like an integrated factory and showroom dedicated to the most essential built-in home goods: kitchen cabinets and stone countertops. They function as a direct supplier and fabricator, offering an extensive selection of materials and comprehensive services for both residential and commercial projects across the Chicagoland area and beyond.

Factory Plaza, Inc. is a unique local establishment, combining the roles of a Cabinet Maker, Granite Supplier, Countertop Contractor, and Kitchen Remodeler. This unique combination means Illinois homeowners can often streamline their renovation process by sourcing their custom cabinetry, vanities, granite, quartz, and marble slabs all under one roof. The facility is home to American Wood Cabinets, which are proudly manufactured in the USA, offering a wide array of styles from classic Shaker to contemporary high-gloss finishes, along with custom color options. Furthermore, as a direct importer of granite and marble, they boast a vast inventory of stone slabs—including Quartzite and Dolomite—allowing clients to hand-select the perfect material for their kitchen or bathroom.

While the company often receives high ratings and accolades from various organizations, like an "A+" rating from the Better Business Bureau (BBB) and multiple Best of Houzz Awards, local customer experiences can sometimes be mixed. Many customers report excellent quality in the finished products, particularly the countertops, praising the installers for their professionalism and meticulous work. For instance, one client shared that the installers "did a good job installing the granite countertop," and were "very impressed with their dedication" after they returned to fix a small chip. Another client commented that the countertop itself was "very nice and I will enjoy it for years to come."

However, potential customers in Illinois should be aware that some reviews highlight challenges, particularly related to communication, project management, and adherence to initial orders, particularly with cabinet projects. One detailed review expressed significant frustration over cabinet boxes not matching the order, incorrect measurements leading to gaps, and a perceived lack of responsive customer service and owner involvement when issues arose. This suggests that while the quality of the raw materials and the installation of certain items (like countertops) can be excellent, close attention to detail and proactive follow-up throughout the entire project lifecycle is critical when working with them.

Ultimately, Factory Plaza, Inc. provides a powerful value proposition: the opportunity to purchase high-quality, American-made cabinets and direct-source stone slabs, potentially leading to significant cost savings compared to traditional retail channels. For the Illinois homeowner who is prepared to be highly engaged in managing the project details and communication, this Bensenville business offers the resources for a truly custom and beautiful kitchen or bathroom transformation. They are a facility built for large-scale production and specialization, offering solutions that go far beyond what a general home goods or furniture store could provide.

Factory Plaza, Inc. is conveniently situated in Bensenville, Illinois, putting it within easy reach of homeowners and contractors across the Chicago metropolitan area, including DuPage and Cook Counties.

Address: 429 Evergreen Ave, Bensenville, IL 60106, USA

The facility is designed to accommodate clients comfortably, with a large showroom where customers can view and select stone slabs and cabinet styles. Accessibility is a key feature, as the location includes Wheelchair Accessible Parking Lot and a Wheelchair Accessible Restroom. For customers wishing to conduct business or wait for services, Wheelchair Accessible Seating is also provided, ensuring a welcoming environment for all Illinois visitors. For busy clients, they offer a range of flexible service options: Curbside Pickup for materials, Delivery, In-Store Shopping, and Onsite Services for measurements and installation.

Factory Plaza, Inc. provides a full spectrum of services related to kitchen and bathroom built-ins, effectively managing projects from design consultation to final installation.

• Cabinetry Services: Custom cabinet design & installation, kitchen cabinet design, custom kitchen cabinet construction, kitchen cabinet installation, cabinet door refacing, cabinet door refinishing, and kitchen cabinets manufacturing.
• Countertop & Stone Services: Granite countertop repair, kitchen countertop replacement, install granite, marble sink installation & repair, stone installation, and fabrication of Quartz, Granite, Marble, Quartzite, and Dolomite countertops.
• Design and Remodeling: Kitchen design, remodeling design, full kitchen remodeling, bath remodeling, outdoor kitchen remodeling, and measure drawing services.
• Product Offerings: Supply of Acrylic Cabinets, Solid Wood Cabinetry, Shaker Style Cabinets, Bathroom Vanity Cabinets, Stone Slabs, Fireplace Mantels, and Tub Surrounds.
• Additional Services: Installation Service, Assembly Service, Maintenance Service, and providing a Free Estimate.
• Customer Convenience: Offering Online Estimates and accepting both Residential And Commercial projects.

As a specialized factory and showroom, Factory Plaza, Inc. offers numerous features that appeal to Illinois customers looking for both quality products and a large selection.

• Direct Manufacturer and Importer: They manufacture their own American Wood Cabinets and are a direct importer of stone slabs, offering potential cost savings and factory-direct quality control.
• Vast Stone Selection: The facility stocks a large inventory of natural stone and engineered quartz, allowing customers to hand-select their exact slab.
• Comprehensive Kitchen Solution: They offer a full package of services, from Custom Design to full Installation Service, eliminating the need for customers to coordinate separate suppliers for cabinets and countertops.
• Industry Recognition: The company has received an A+ rating from the BBB and Best of Houzz Awards, reflecting a strong record of industry standard compliance and overall positive experiences.
• Technological Amenities: The showroom is equipped with Wi-Fi for customer convenience during long selection or design appointments.
• Financial Flexibility: They accept various payment methods, including Checks, Credit cards, and Debit cards.
• Experience and Scale: With a history spanning over 20 years and tens of thousands of projects completed, they possess significant experience in the Midwest remodeling market.

Illinois homeowners can reach out to Factory Plaza, Inc. at their Bensenville location for inquiries, quotes, and project scheduling.

Address: 429 Evergreen Ave, Bensenville, IL 60106, USA

Phone: (630) 616-9999

Mobile Phone: +1 630-616-9999

Factory Plaza, Inc. is worth choosing for Illinois residents primarily because of its Direct-Source Advantage for high-quality, American-made kitchen cabinets and a vast selection of stone countertops. For the customer whose priority is sourcing beautiful materials and receiving professional stone fabrication and installation, the company’s track record in these areas is strong, as evidenced by positive reviews on countertop projects. They are a one-stop-shop for the most expensive elements of a kitchen or bathroom remodel, offering both materials and installation, which simplifies the procurement process significantly.

However, potential clients should approach cabinet purchases with clear documentation and a plan for consistent communication, given the reported issues in project management and customer service follow-through in certain cases. The high quality and competitive pricing that come from buying directly from the factory are the main draw. By leveraging their extensive product line—from Shaker Style Cabinets to Quartz Countertops—and utilizing their design and installation services, Illinois homeowners can achieve a premium, custom look for their living spaces, making Factory Plaza, Inc. a powerful resource for transforming their home goods into permanent, high-value assets.

Factory Plaza, Inc

429 Evergreen Ave, Bensenville, IL 60106, USA