Carpet Mart Introduce
For residents across Southwest Michigan, from Benton Harbor to St. Joseph and Stevensville, updating the home's flooring is a foundational element of any successful renovation. As a critical component of both interior design and home durability, selecting the right flooring—be it carpet, hardwood, luxury vinyl, or tile—requires more than just shopping; it requires specialized knowledge. Carpet Mart, proudly serving Michigan's Great Southwest since 1976, operates not merely as a "home goods store" but as a dedicated, family-owned flooring specialist, providing the expertise and products necessary to withstand Michigan's diverse climate and complement its varied architectural styles.
Carpet Mart’s longevity in the Benton Harbor community speaks volumes about its commitment to quality and customer trust. The team understands the specific requirements of Michigan homes, where features like waterproof flooring (such as Stone-Plastic Composite or SPC vinyl) are essential for basements and mudrooms combating snow, salt, and moisture. Customers consistently praise staff members, like John and Tom, for their extensive knowledge and guidance, helping them navigate complex choices, whether for large-format porcelain tile paired with hardwood, or selecting durable, stain-resistant carpet for family spaces. This level of personalized consultation is a hallmark of shopping local, ensuring that the selected product is the best functional and aesthetic choice for the Michigan lifestyle.
A crucial factor setting Carpet Mart apart is their complete, end-to-end service offering. They manage the entire flooring project, from providing a free, guaranteed accurate in-home measurement by their own measurers, to professional installation by certified mechanics. Reviews emphasize the convenience and quality of this approach, citing that the removal of old carpeting and the precise laying of new tile resulted in a "perfect" finished look across multiple rooms—including kitchens, master bathrooms, and basements. This seamless integration of product supply and installation avoids the headaches often associated with hiring separate private contractors, ensuring a single point of accountability and a consistent standard of workmanship across the entire remodel.
As a small business, they prioritize world-class customer service, often going beyond the transactional. This dedication is reflected not only in the high level of personal attention they provide during the selection process but also in their commitment to creating an inclusive, friendly environment for all Michigan shoppers, which includes offering a gender-neutral restroom and identifying as LGBTQ+ friendly/Transgender safespace. This attention to the entire client experience—from the moment they walk through the wheelchair accessible entrance to the final installation—solidifies their reputation as a trusted, community-focused resource in Benton Harbor.
Carpet Mart’s showroom is conveniently located off M-139 in Benton Harbor, making it easily accessible for residents across Michigan's Great Southwest, including the neighboring communities of St. Joseph and Stevensville.
- Address: 2500 M-139, Benton Harbor, MI 49022, USA
- Parking: Ample on-site parking is provided directly at the location for convenient customer access.
- Accessibility: The business is committed to serving all community members, featuring a wheelchair accessible entrance, parking lot, restroom, and seating, ensuring a comfortable shopping experience for everyone.
Beyond simply selling floor coverings, Carpet Mart provides a comprehensive suite of products and services that supports full-scale home renovations and smaller upgrades:
- Full-Scope Flooring Supply:
- Carpet Store: Offering a vast selection of patterned, textured, and solution-dyed carpets ideal for Michigan bedrooms, stairs, and basement media rooms.
- Tile Store: Supplying quality ceramic, porcelain, and stone-look tiles for kitchens, bathrooms, and backsplashes.
- Wood and Laminate Flooring Supplier: Providing wide-plank engineered hardwood (stabilized for Michigan's humidity swings) and waterproof next-gen laminate options.
- Rug Store: Selection of area rugs to complete and anchor living spaces.
- Professional Installation and Logistics:
- Installation Service: Utilizing certified, in-house mechanics for precise, quality installation of all stocked materials (carpet, tile, hardwood, vinyl, laminate).
- Logistics: Offering Curbside Pickup and White Glove Service options for customer convenience.
- Custom Fabrication: Providing specialty labor like stair work, sub-floor prep, and custom carpet binding to create bespoke area rugs.
- Consultation and Guarantee:
- Expert Design Guidance: Staff knowledge on materials, aesthetics, and functionality (e.g., radiant-heat compatible options) to guide customers to the best choices.
- Guaranteed Measurement: Utilizing in-house measurers to guarantee accurate measurements and reduce material waste.
- Service Guarantee: Offering a guarantee on the professional quality of their installation services.
The unique attributes of Carpet Mart highlight their dedication to being a leading local flooring resource, combining deep product knowledge with superior service delivery:
- Family-Owned and Deeply Local: Proudly operating since 1976, offering decades of experience specifically tailored to the architectural and climatic needs of Southwest Michigan.
- Guaranteed In-House Expertise: Using their own professional measurers and certified installation mechanics provides greater quality control and accountability than models relying heavily on external subcontractors.
- Focus on Michigan Trends: Providing current, high-demand products like waterproof Luxury Vinyl Plank (LVT/SPC), which is highly valued in Michigan for its resistance to salt, slush, and denting.
- Comprehensive Selection: The name says "Carpet," but they excel in hard surfaces (tile, wood, laminate, LVT), making them a true one-stop-shop for floor and wall tile remodeling projects.
- Commitment to Inclusivity: Clearly marking their business as LGBTQ+ friendly and a Transgender safespace, with amenities like a gender-neutral restroom, fosters a welcoming atmosphere for all community members.
Michigan homeowners ready to upgrade their floors with quality materials and expert installation can reach the Carpet Mart team directly at their Benton Harbor location:
- Address: 2500 M-139, Benton Harbor, MI 49022, USA
- Phone (Main/Mobile): (269) 925-7079 / +1 269-925-7079
For Michigan residents making the significant investment in new flooring, what is truly worth choosing is a local partner who couples competitive pricing with guaranteed professional installation and deep product knowledge—qualities that prevent costly mistakes and ensure long-term value. Carpet Mart exemplifies this ideal partnership. The customer reviews, which span multiple, complicated remodel projects (kitchen, master bath, basement), unequivocally confirm the perfect execution of both carpet and tile installation.
Choosing a small, family-owned business like Carpet Mart means you benefit from direct access to flooring professionals like John and Tom, who possess the expertise to guide decisions based on Michigan living, whether advising on a moisture-barrier pad for a basement carpet or selecting engineered hardwood stable enough for seasonal humidity changes. Their offering of a service guarantee on installation, combined with their commitment to swift turnaround times—often offering next-day installation on in-stock materials—provides peace of mind that larger, less specialized retailers often cannot match. This dedication to superior product knowledge, seamless project execution, and a welcoming customer environment makes Carpet Mart a premier and highly recommended choice for all flooring needs in Southwest Michigan.
Carpet Mart Details
From the business
- Small business
Service options
- Curbside pickup
- White glove service
- In-store shopping
- Delivery
- Same-day delivery
- Language assistance
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Installation service
- Service guarantee
Amenities
- Gender-neutral restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Payments
- Checks
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Carpet Mart Photos










Carpet Mart Location
Carpet Mart Reviews
pricesarea rugneedssalesbasementstairsto measureknowledgebig box storesdining room
★ 5★ 4★ 3★ 2★ 1We have been working with Carpet Mart for the past 2 years on remodel projects. Starting in the kitchen, moving on to the master bathroom and just finishing up our basement. All of our floors and tile were perfect choices! Thank you to John and Tom for there knowledge on tile and flooring and to guide us to the best choices for our home!
September 15 · Victoria Boelcke RollinsAfter 40 years of living in a house built in the 1950's, my husband and I had a vision on how to update our kitchen. We switched out our brown cupboards with black handles to a medium gray. Our floor was covered with ugly brown/red indoor outdoor carpeting. We needed that replaced and the carpeting in the dining room removed. The floor in the dining room is beautiful hardwood. I wanted tile that incorporated both the gray from the cupboards and the brown from the dining room floor. We found the perfect Stanton brand quality tile at Carpet Mart. They came highly recommended by friends.John took the time to show us different options. He had his floor guy come to our home to measure and gave us a reasonable estimate.When it was time to consider backsplash tile, we went back to Carpet Mart. The guys there were always friendly and informative when it came to us making our choices.We're very happy with the service we received; the cost of the floor and backsplash tiles; the removal of our old carpeting and laying of the new tile; and, the finished look of our kitchen.We highly recommend Carpet Mart for their quality products and their high level of customer service!D.J. & John Rogers
August 08 · DJ RogersA wonderful experience! I absolutely recommend! We had gone to several other local carpet stores on a gloomy Saturday morning, and felt like we were 'bothering' the sales staff. One barely got up out of his desk on the other side of the sales floor to even acknowledge us. They helped us, but with more of a 'used car salesman' feel. Then we walked in to Carpet Mart and were greeted immediately by Tom! We told him our needs and what we thought we might be looking for. He took us in the warehouse and explained the remnants and how they're priced, and what they are. The prices and sizes are clearly marked and if any are their top of the line brand, Karastan, then they are clearly marked Karastan. The remnant price signs are clear and easy to read and make sense of. Tom needed to help another customer but said he'd be right back. At that point, he had already gone above and beyond the other stores I'd been in that day. I decided right then and there I don't even care about prices anymore (which were below the other places and for a better carpet), my sale is going to Tom! He came back and of course helped us beyond belief, explaining carpet pad options, letting us walk on them, etc. SOLD!Carpet Mart is a family business, and it shows. They care about their customers and treat them right! John, Tom's dad was driving by and saw all the cars in the lot and stopped to be of help! (The other carpets stores had no cars in their lots that day!)We had measurements but John called a couple days later to set up a time to come out and double check them. The install was 2 weeks later and the installers were professional, quick, and clean. They did an excellent job! I love my thick lucious new carpet!Bottom line, USE CARPET MART! To everybody I've told about my new carpeting, I've also insisted- use Carpet Mart! For my future flooring needs, I will definitely be back!
July 22 · BroknGlass1Carpet Mart2500 M-139, Benton Harbor, MI 49022We purchased a new flooring product from Carpet Mart with Tom and Mike Kolowski who installed the product in our kitchen and dining room in 2023. It was beautiful and we could not have been any happier with the job Mike did.Unfortunately in late 2024 we experienced a problem with one panel separating from another and another had a piece on the top side break off and leave a sharp piece sticking out.We discussed this with Mike and Tom from the store and they said they would look into it and let us know what they thought. In early 2025 they got back to us and said they thought there was a problem with the material. Perhaps there was an issue with the boxes we received and were installed in our home.They told us to wait while they were contacting the supplier to understand if they were aware of any issues having been reported and subsequently notified us that they believed there was a material problem and that they offered us to come in and select a different product and they would re-install the new after removing the old flooring with the issues that had been reported.True to their word we received a call on 2/1/2025 and they wanted to determine when they could schedule a date to remove the old flooring that had been installed and at NO CHARGE TO US the new flooring would be installed by “Tile Envy Installation Co.” which was done the same week by A.J. and Misty of Tile Envy Installation Co.We could NOT have been any happier with Carpet Mart of, Benton Harbor, MichiganThank youRobert and Marilee Reed
May 06 · Robert ReedCarpet Mart installed my gorgeous new carpeting on Monday, August 5th. The installers arrived at promised time, and quickly got to work, tearing out the old and installing the new. They were very professional and did an awesome job. Including cutting out a damaged strip of carpet in the bedroom and lining the new up to the edge, looks perfect!! I also love the rolled edge vs the old metal strips, very elegant!
August 07 · Raylene Pratt
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