Surface Specialists Systems, Inc.

- 621 Stallings Rd Suite B, Matthews, NC 28104

Surface Specialists Systems, Inc., headquartered in Matthews, North Carolina, serves as the corporate office, franchisor, and operational hub for the Surface Specialists network across the United States. Founded in 1981, this organization has been a long-standing leader in the home restoration and repair industry, particularly specializing in high-quality, cost-effective solutions for damaged or outdated bathroom and kitchen surfaces. While this specific location functions as the Corporate office and Warehouse, its mission directly supports a vast network of franchises—including those serving the local Charlotte, NC, region—that provide the essential services of Bathtub Refinishing, repair, and low-cost remodeling.

This Matthews, NC, location is the driving force behind the brand's reputation for exceptional quality and innovation. The franchise system was established to provide the finest available materials and refined processes for repairing and refinishing porcelain, fiberglass, cast iron, and acrylic surfaces. They are a recognized authority in the field, often called upon by over 80 bathtub manufacturers nationwide to handle complex warranty repairs. This depth of expertise means that when you engage with a local Surface Specialists franchise, you are benefiting from the rigorous training, proprietary products, and quality assurance standards established right here in North Carolina.

For North Carolina entrepreneurs and homeowners alike, the Matthews headquarters represents a commitment to business growth and superior home improvement. The company offers a diverse range of services through its franchises, expanding far beyond simple refinishing to include specialized repairs and unique remodeling options, always guided by the philosophy to "Provide quality bathtub repair and refinishing products and services to our customers in a prompt, professional manner."

Location and Accessibility

The corporate office and warehouse facilities for Surface Specialists Systems, Inc. are located in Matthews, NC, placing the headquarters within the vibrant economic hub of the greater Charlotte metropolitan area.

The headquarters address is:

621 Stallings Rd Suite B, Matthews, NC 28104, USA

This location is equipped to serve the needs of the franchisor business, providing a centralized point for operations and support. To ensure convenience for partners and visitors, the facility offers key accessibility features, including a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot. Additionally, a comfortable Restroom amenity is available for visitors. As this is a corporate and warehouse facility, prospective clients for refinishing services are generally directed to local franchises; however, the Matthews office remains the core contact point for business and administrative inquiries.

Services Offered

While the Matthews, NC, address primarily handles corporate, franchise development, and logistics, the core business model it supports—delivered by its network of independent franchises—focuses on comprehensive surface restoration and low-cost bathroom remodeling. The services offered by the Surface Specialists network include:

• Bathtub and Shower Refinishing: Expert refinishing (reglazing/resurfacing) of fiberglass, acrylic, porcelain, and cast iron tubs and shower bases to look brand new, often lasting 15 to 20 or more years.
• Surface Repair Services: Precise repair of chips, cracks, holes, gouges, burns, and other damage on tubs, showers, sinks, countertops (laminate, solid surface, granite/marble), and even stainless steel.
• Countertop Refinishing: Renewing worn or outdated kitchen and bath countertops, including the application of high-tech finishes like Multi-Color Countertop Refinishing to mimic the look of natural stone.
• Specialized Remodeling Options: Unique, low-cost modifications such as Tub to Shower Conversions (including safety/handicap accessible options), and the installation of custom-made Acrylic Tub Liners and Wall Systems.
• Tile and Grout Restoration: Ceramic Tile Refinishing using solid or multi-spec colors, which seals grout lines to reduce mold and mildew risk, and professional Grout Colorant services.
• Plumbing and Mechanical Repairs: Repair and replacement of internal components for fixtures like whirlpool tubs, including jets, pumps, and motors.
• Glass and Vinyl Repair: Removing scratches from glass and mirrors, and repairing damage to vinyl window frames.
• Warranty and Consulting: Providing factory-authorized warranty service for over 80 major bathtub manufacturers, and offering expert guidance on home restoration options.

Features and Highlights

The Surface Specialists Systems, Inc. corporate entity brings a history of innovation and a commitment to quality that benefits both its franchise network and, ultimately, North Carolina customers.

• Industry Leader Since 1981: Decades of experience in the bathtub and kitchen repair industry, establishing them as one of the nation's largest restoration franchises.
• Manufacturer Trust: Factory authorized warranty service provider for more than 30 manufacturers, attesting to the quality and reliability of their repair coatings and processes.
• Superior Materials and Process: Developed and refined their refinishing materials and processes to be the finest available, with coatings independently tested and proven for wear, clean-ability, and damage resistance.
• Cost-Effective Solution: Their business model saves customers approximately 75% of the cost of full replacement, along with the avoidance of demolition mess and extended downtime.
• Franchise Support: The Matthews office offers a robust franchise opportunity, including comprehensive training and exclusive territories, reinforcing the company's commitment to growth within North Carolina and nationally.
• Accessibility: The corporate location provides a Wheelchair accessible entrance and parking for easy access.
• Focus on Innovation: Continuously tests and refines new materials and processes in the home restoration industry to ensure their network offers the most diverse services.

Contact Information

For inquiries regarding the Surface Specialists franchise system, corporate operations, or general business in the Matthews, NC, area, please use the following contact details.

Address: 621 Stallings Rd Suite B, Matthews, NC 28104, USA
Phone: (704) 821-3380
Mobile Phone: +1 704-821-3380

What is Worth Choosing

For North Carolina residents and entrepreneurs, the Matthews corporate office of Surface Specialists Systems, Inc. represents the gold standard of quality and expertise in surface restoration. What is truly worth choosing is the assurance that the local franchise you hire is backed by a 40+ year-old system that is trusted by major manufacturers. This headquarters is responsible for developing the superior coatings and processes that make bathtub and countertop resurfacing a durable, high-quality, and affordable alternative to full replacement. If you are a homeowner seeking a guaranteed way to revitalize your bathroom or kitchen surfaces without the headache and expense of a Bathroom Remodeler doing a full tear-out, trust the franchise system whose standards are maintained right here in Matthews. Choosing Surface Specialists means choosing proven quality, cost savings, and industry-leading materials.

Surface Specialists Systems, Inc.

621 Stallings Rd Suite B, Matthews, NC 28104, USA